The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of understanding and knowledge of the following:

applicable basic legislative, organisational and OHS requirements relevant to security protection including duty of care requirements, and own role and authority

appropriate actions to maintain security and safety of self, others, property and premises including general procedures for emergency, evacuation and first aid response

procedures for reporting suspicious behaviour or activity to designated personnel including the use of appropriate communication equipment, channels and processes

the types of national critical infrastructure and potential security risks to the essential services they provide.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.

This section describes the skills and knowledge and their level required for this unit.

Required skills

communication and interpersonal skills to:

ask effective questions

clarify security procedures

give accurate verbal or written descriptions of potential security risks and threats and appropriate reporting procedures

interpret selected pictorial, graphical and written signs and instructions

relay information to others.

comprehension skills to:

explain the basic legislative and organisational requirements which will be applicable to own work environment and role

explain the difference between terrorist activities and other security risks

explain the general methods for gathering intelligence related to suspicious behaviour or activity

explain the general procedures for maintaining security and safety of self and others in the event of suspected security risk or incident

explain the range of critical infrastructure sectors, facilities and services provided

explain the range of indicators of potential terrorist activities

explain the procedures for reporting identified security risks

explain the types of risk and associated risk events relevant to critical infrastructure.

Required knowledge

applicable commonwealth, state or territory legislation relevant to own work environment and role including use of force guidelines

applicable OHS requirements

communication modes and equipment relevant to the workplace

duty of care requirements

general methods for observing incidents and monitoring risks within the work environment

general procedures for emergency, evacuation and first aid response

general procedures for reporting identified suspicious behaviour and activity

organisational requirements relevant to own work role and responsibilities

reporting chain of command

role of designated personnel responsible for responding to security threats and emergencies

types of national critical infrastructure and the essential services provided

types of security risk and associated risk events relevant to national critical infrastructure facilities and services

unique nature of terrorism as distinct from criminal incidents.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirements may relate to:

anti-terrorism

applicable Crimes Acts or Codes

Australian standards, quality assurance and certification requirements

award and enterprise agreements

general 'duty of care' responsibilities

powers and procedures for effecting an arrest

privacy

relevant commonwealth, state and territory legislation which affect organisational operation:

anti-discrimination and diversity

environmental issues

equal employment opportunity

industrial relations

OHS

relevant industry Codes of Practice

security licensing or certification

use of force.

Organisational requirements may relate to:

access and equity policy, principles and practice

client service standards

code of conduct

code of ethics

communication channels and reporting procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

licensing

OHS policies, procedures and programs

organisational goals, objectives, plans, systems and processes

policies and procedures relating to own role, responsibility and delegation

reporting systems, procedures and processes.

Critical infrastructure:

are physical facilities, supply chains, information technologies and communication networks that if destroyed, degraded or rendered unavailable for an extended period, would significantly impact on the social or economic well-being of the nation or affect Australia's ability to conduct national defence and ensure national security.

provides essential services such as power, water, health services, communications systems and banking.

Duty of care requirements:

may relate to own responsibilities to comply with safe working practices including activities which require licences or certificates of competency

relate to the legal responsibility under "duty of care" to do everything reasonably practicable to protect others from harm.

Designated personnelmay include:

emergency services

ambulance

Australian Defence Force personnel

fire services

rescue

police

first aid officer

government representatives

security personnel

supervisor.

Occupational Health and Safety (OHS) requirements may include:

controlling and minimising risks

correct manual handling including shifting, lifting and carrying

first aid

identifying and reporting hazards and risks

knowledge of emergency and evacuation procedures

transporting and storing dangerous goods

using and maintaining equipment

using and maintaining personal protection equipment

using and storing hazardous materials and substances.

Critical infrastructure sectors include:

communications

electronic mass communications

postal services

telecommunications (phone, fax, Internet, cable, satellites)

energy

electricity generation and transmission

gas

petroleum fuels

essential manufacturing

chemicals

defence industry

heavy industry

finance

banking

insurance

trading exchanges

food supply

bulk production

storage and distribution

government services

defence and intelligence facilities

emergency services (police, fire, ambulance etc)

foreign missions

houses of parliament

key government departments

key residences

nuclear facilities

health

hospitals

public health

research and development laboratories

national icons

buildings

cultural

sport and tourism

transport

air

inter-modal (cargo distribution centres)

rail

road

sea

utilities

water

waste management

waste water.

Risk and associated risk events may include:

chemical, biological and radiological threats to water and food supplies

criminal activity

assault of people

break and enter

theft of assets

e-crime

computer hackers

viruses

group interference and damage eg violence prone groups, politically motivated or otherwise

major interference to services and transport operations

insider interference by disgruntled employees, contractors etc

interference to services

theft or sabotage of critical equipment and infrastructure

natural disasters

public interference, disturbances and delays by intoxicated persons, persons in custody, mentally or emotionally disturbed person and irate customers

terrorism

bombings

kidnappings

sabotage

shootings

vandalism

damage to transport conveyances and equipment.

General procedures for monitoringmay include:

following designated organisational procedures

maintaining vigilance and awareness of security while at work

observing crowd and individual behaviour

observing suspicious activity

observing vehicle movement

recording details of observed risk situations.

Terrorist activitymay relate to:

bombs or other explosions

kidnap and abductions

spill or release of toxic chemicals or biological substances

suicide bombing

suspicious items received by mail

unattended packages or other items.

Indicators of terrorist activitymay include:

false or multiple identities such as licences and passports

individuals who:

do not fit into the surrounding environment because they are wearing improper attire for the location or season

draw pictures, take notes or take photographs in an area not normally of interest to a tourist

order food at a restaurant and leave before the food arrives or who order without eating

sit in a parked car for an extended period of time

stay at bus or train stops for extended periods while buses and trains come and go

multiple sightings of the same suspicious person, vehicle or activity, separated by time, distance or direction

show unusual interest in or photograph security cameras or guard locations

suspicious accommodation needs

suspicious activity, especially when connected with a high risk or symbolic target

suspicious vehicles near significant buildings or in busy public places

unattended bags and packages

unusual rentals, purchases, deliveries or thefts, particularly of poisonous or flammable chemicals, fertilisers, explosives, weapons or vehicles eg including planes or boats

unusual requests for information, particularly about security or procedures for at-risk buildings or activities

unusual videotaping or photography of official buildings or other critical infrastructure.

Appropriate actions for maintaining security and safetymay relate to:

evacuation

notifying designated personnel

request for assistance

tactical withdrawal.

Methods for gathering intelligencemay include:

observing and recording details of relevant persons

approximate age

build eg medium, heavy set, thin etc

clothing

hair eg colour, length, facial hair etc

height

method of escape eg direction, vehicle etc

peculiarities eg scars, tattoos, missing limbs etc

race

sex

weight

observing and recording details of vehicles:

body type eg two-door, four-door, van, 4 wheel drive etc

damage or other feature eg logo

licence plate

passengers

year, make, model and colour

observing and recording other suspicious activity.

Procedures for reportingsuspected terrorist activity may include:

completing documentation such as logs, journals and activity reports

completing police reports

completing written and computer reports

contacting designated personnel

recording observed intelligence

requesting assistance.

Communication channels and processesmay relate to:

direct line supervision paths

established communication protocols

formal communication pathways

lateral supervision paths

organisational communication networks

verbal and non-verbal communication procedures

call signs

coded messages

hand signals

phonetic alphabet

pro-words

use of abbreviations.

Communicationequipment may include:

pager

portable and mounted two-way radio

public address system

telephone

telephone and mobile telephone.